Privacy Policy

Introduction

This Privacy Policy describes how Snuki Digital collects, uses, stores, and protects information relating to individuals who visit our website or interact with us in connection with our services. It applies to information collected through our website, through contact forms, through email communications, and in the course of delivering our services to clients.

By using our website or providing information to us, you acknowledge that you have read and understood this policy. We may update this policy from time to time, and we encourage you to review it periodically. Continued use of our website following any update constitutes acceptance of the revised policy.

Who We Are

Snuki Digital is a digital marketing agency providing web design, webshop design, search engine optimization (SEO), Meta advertising management, copywriting, and related digital marketing services. We work with businesses and individuals seeking to establish, grow, or improve their online presence and performance.

References to "we", "us", or "our" throughout this policy refer to Snuki Digital. References to "you" refer to any visitor to our website or individual whose personal information we process.

Information We Collect

We collect information in two primary ways: information you provide to us directly, and information that is collected automatically when you visit our website.

Information You Provide to Us

When you contact us through a form on our website, send us an email, or otherwise communicate with us directly, we may collect personal information including your name, email address, phone number, company or business name, and any other information you choose to include in your message or inquiry.

We use this information to respond to your inquiry, discuss potential projects, enter into and manage client relationships, deliver agreed services, and communicate with you about matters relevant to your engagement with us. We do not use contact form submissions for unsolicited marketing without your consent.

Information Collected Automatically

When you visit our website, certain technical and usage information may be collected automatically through standard website infrastructure and analytics tools. This may include your IP address, browser type and version, operating system, referring website or source, the pages you visit on our site, the time and date of your visit, and similar technical data.

This information is used to maintain and monitor the security of our website, diagnose technical issues, and understand how visitors interact with our content so we can improve it. It is not routinely used to identify individual visitors by name.

Cookies and Similar Technologies

Our website may use cookies and similar tracking technologies. Cookies are small text files stored on your device that help websites function correctly, remember your preferences, and provide aggregated information about how visitors use the site.

We may use cookies for the following purposes:

• Essential functionality that enables core website features to operate
• Analytics and performance monitoring to understand visitor behavior in aggregate
• Preferences and session management where relevant

You can control cookie behavior through your browser settings. Most browsers allow you to refuse cookies or to be notified before accepting them. Note that disabling certain cookies may affect website functionality. Where required by applicable law, we will seek your consent before placing non-essential cookies on your device.

Third-party services embedded in or linked from our website, including analytics and advertising platforms, may set their own cookies independently. Their practices are governed by their own privacy policies, which we encourage you to review.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries and provide information about our services
• To enter into and manage client relationships and project engagements
• To fulfillcontractual obligations and deliver agreed services
• To communicate with clients and prospective clients about projects, timelines, updates, and relevant information
• To issue invoices and manage payments in connection with client work
• To maintain the security and proper functioning of our website and systems
• To analyze website usage and improve our content and visitor experience
• To comply with applicable legal obligations and respond to lawful requests

We do not use your personal information for automated decision-making that has legal or similarly significant effects on you.

Legal Bases for Processing

Where data protection legislation requires us to identify a lawful basis for processing personal information, we rely on one or more of the following, depending on the nature and context of the processing:

• Performance of a contract, or taking steps at your request prior to entering into a contract
• Our legitimate interests in operating and improving our business, provided those interests are not overridden by your rights and interests
• Compliance with a legal obligation to which we are subject
• Your consent, where you have provided it

The applicable legal basis will depend on the specific processing activity and the jurisdiction from which you access our services. If you have questions about the basis on which we process your information, please contact us using the details provided at the end of this policy.

How We Share Your Information

We do not sell personal information to third parties. We do not share personal information with third parties for their independent marketing purposes. We may share information in the circumstances described below.

Service Providers and Third Parties

We may share personal information with trusted third-party service providers who assist us in operating our website and delivering our services. These may include web hosting providers, email communication platforms, project management tools, payment processing services, and cloud storage providers. Such parties are engaged to process information on our behalf and are required to handle personal information in a manner consistent with maintaining its confidentiality and security.

We take reasonable steps to ensure that service providers we engage provide appropriate protections for personal information and process it only as necessary to fulfillthe purposes for which it was shared.

Analytics and Advertising Tools

Our website may use third-party analytics services, such as Google Analytics, to help us understand how visitors use our site. These tools may collect information about your activity on our website using cookies and similar technologies, and may process data on servers located in various jurisdictions. The collection and use of data by these third-party services is governed by their own privacy policies, which we encourage you to review directly.

If we use tools connected to advertising platforms, such as Meta pixel or similar tracking technologies, those tools may collect information to help us measure the performance of our advertising and reach relevant audiences. You may be able to opt out of certain data collection by these platforms through their own privacy settings.

Legal and Safety Disclosures

We may disclose personal information if we believe in good faith that such disclosure is necessary to comply with a legal obligation, enforce our terms, protect the rights, property, or safety of Snuki Digital, our clients, or others, or to respond to a lawful request from public authorities.

International Data Transfers

Our website and service providers may store or process information in countries other than your own. Where personal information is transferred to countries that may not provide the same level of data protection as your country of residence, we take reasonable steps to ensure that appropriate safeguards are in place. If you have questions about where your information may be processed, please contact us.

Data Retention

We retain personal information for as long as reasonably necessary to fulfillthe purposes for which it was collected, including to maintain records for client projects, to comply with legal and accounting obligations, to resolve disputes, and to enforce our agreements. When information is no longer needed for these purposes, we take reasonable steps to securely delete or anonymize it.

Inquiry data from prospective clients who do not proceed with a project is retained for a reasonable period to allow follow-up communication and is then deleted or anonymized in accordance with our internal data management practices.

Data Security

We implement reasonable technical and organisational measures to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include secure transmission protocols, access controls, and secure hosting environments.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee the absolute security of information transmitted to or stored on our systems. We encourage you to exercise appropriate caution when sharing sensitive information electronically and to contact us promptly if you have any concerns about the security of your information.

Your Rights and Choices

Depending on your location and the laws applicable to your situation, you may have certain rights in relation to your personal information. These rights vary by jurisdiction and may include:

• The right to request access to personal information we hold about you
• The right to request correction of inaccurate or incomplete personal information
• The right to request deletion of your personal information in certain circumstances
• The right to object to or request restriction of certain types of processing
• The right to data portability in certain circumstances
• The right to withdraw consent where processing is based on consent

These rights are not absolute and may be subject to limitations, exemptions, and conditions under applicable law. To exercise any rights you may have, please contact us using the details at the end of this policy. We will respond to your request within a reasonable timeframe and in accordance with our legal obligations. We may need to verify your identity before processing your request.

If you believe your data protection rights have not been respected, you may have the right to lodge a complaint with a relevant supervisory authority in your jurisdiction.

Marketing Communications

We do not send unsolicited commercial email to individuals who have not expressed interest in our services. If you have contacted us or engaged our services, we may follow up with relevant communications. You may opt out of receiving marketing-related communications at any time by contacting us directly or using any unsubscribe mechanism provided in the communication. Opting out of marketing communications will not affect our ability to send you service-related communications necessary for ongoing projects or contractual obligations.

Children's Privacy

Our website and services are directed at businesses and adults. We do not knowingly collect personal information from individuals under the age of 16. If you are aware that a minor has submitted personal information to us without appropriate consent, please contact us and we will take reasonable steps to identify and delete that information.

Third-Party Links

Our website may contain links to third-party websites, platforms, tools, and services. These links are provided for your convenience and reference only. This Privacy Policy applies solely to our website and our processing activities. We are not responsible for the privacy practices, content, or security of any third-party sites, and we encourage you to review their privacy policies before providing any personal information to them.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other relevant factors. When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes, we will take reasonable steps to bring the update to your attention where practicable. Continued use of our website following any update constitutes your acceptance of the revised policy.